IT Support Cheltenham Call01242 650080

IT support in Cheltenham, Gloucestershire

Guaranteed response within 2 hours

IT support plans for businesses across Gloucestershire.

Support Plans

We have a number of options for IT support services, whether you want a comprehensive fixed price arrangement or prefer to pay for support as and when you need it.

01

IT Support & Network Management

Full access to our helpdesk and support resources for day to day activities, problems and network administration, with a guaranteed response within 2 hours.

02

Proactive Network Monitoring

Remote monitoring of your systems 24/7, covering backups, availability, antivirus, security and disk space.

03

Ad Hoc Support

Support available on demand without extra costs or contracts - simply purchase hours in advance, with no call-out fees or travel costs.

04

Emergency Support

24/7 emergency support provided remotely, by telephone or an on-site visit.

Our Approach to IT Support

  1. 01

    Audit

    We audit your network infrastructure, including equipment such as firewalls, switches and routers.

  2. 02

    Document

    We document the make, model and serial numbers of your equipment for quick support.

  3. 03

    Network Diagram

    We provide a network diagram of your IT infrastructure.

  4. 04

    Application Details

    We document your business application and third-party contact details.

  5. 05

    Check Security

    We check your antivirus solutions are working as expected.

  6. 06

    Verify Backups

    We verify your existing backup solution.

Areas We Cover

Ready to sort your IT?

Call today for a no obligation discussion about your IT Services, IT Support, Office 365, Cloud Computing, Virtualisation and Network Support requirements.

Phone
01242 650080
Email
info@CheltenhamIT.co.uk
Address
Cheltenham IT Solutions, Maxet House, 22 Lansdown Industrial Estate, Cheltenham GL51 8PL